{"id":2658,"date":"2021-04-27T08:33:13","date_gmt":"2021-04-27T08:33:13","guid":{"rendered":"https:\/\/evosec.bei-hvd.de\/?page_id=2658"},"modified":"2026-09-14T08:06:53","modified_gmt":"2026-09-14T08:06:53","slug":"support","status":"publish","type":"page","link":"https:\/\/www.evosec.de\/fr\/support\/","title":{"rendered":"Service Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2658\" class=\"elementor elementor-2658\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99e8141 animated-fast e-flex e-con-boxed e-con e-parent\" data-id=\"99e8141\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-00f621d e-con-full e-flex e-con e-child\" data-id=\"00f621d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f113af elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5f113af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personnel. Comp\u00e9tent. Directement accessible.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a25696 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2a25696\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d58a3 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"45d58a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNotre support ne se limite pas \u00e0 la r\u00e9solution des probl\u00e8mes techniques.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a48d3 elementor-widget__width-initial elementor-fixed elementor-widget elementor-widget-button\" data-id=\"51a48d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU0NSIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3961b9 e-flex e-con-boxed e-con e-parent\" data-id=\"e3961b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4e1a1 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8f4e1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Nous vous accompagnons sur les questions m\u00e9tier et techniques li\u00e9es \u00e0 <span style=\"color: #ffffff\"><a style=\"color: #ffffff\" title=\"Workshop Control - Plateforme pour le processus apr\u00e8s-vente num\u00e9rique.\" href=\"\/fr\/workshop-control\/\" target=\"_self\"><strong>Workshop Control<\/strong><\/a><\/span> et <a title=\"Varenox - Plateforme de gestion num\u00e9rique des pi\u00e8ces\" href=\"\/fr\/varenox\/\" target=\"_self\"><span style=\"color: #ffffff\"><strong>Varenox<\/strong> <\/span><\/a>\u2013 avec rapidit\u00e9, une approche pragmatique et une compr\u00e9hension approfondie des processus en concession.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ae4f81 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0ae4f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bon nombre de nos collaborateurs du service support et du conseil connaissent les processus quotidiens d\u2019une concession automobile par exp\u00e9rience personnelle. Vous b\u00e9n\u00e9ficiez ainsi non seulement d\u2019une assistance technique, mais aussi d\u2019interlocuteurs comp\u00e9tents qui comprennent vos d\u00e9fis et vous aident de mani\u00e8re cibl\u00e9e \u00e0 r\u00e9soudre vos probl\u00e8mes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a9c046 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a9c046\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Points forts<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46261f5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"46261f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Support multilingue de deuxi\u00e8me niveau<\/li><li class=\"translation-block\">Support m\u00e9tier et technique pour <span style=\"color: #ffffff\"><a style=\"color: #ffffff\" title=\"Workshop Control - Plateforme pour le processus apr\u00e8s-vente num\u00e9rique.\" href=\"\/fr\/workshop-control\/\" target=\"_self\"><strong>Workshop Control<\/strong><\/a><\/span> et <a title=\"Varenox - Plateforme de gestion num\u00e9rique des pi\u00e8ces\" href=\"\/fr\/varenox\/\" target=\"_self\"><span style=\"color: #ffffff\"><strong>Varenox<\/strong> <\/span><\/a><\/li><li>Assistance en allemand, anglais, fran\u00e7ais, espagnol et n\u00e9erlandais<\/li><li>Traitement direct par des experts produit exp\u00e9riment\u00e9s<\/li><li>Accessible du lundi au vendredi de 7 h 30 \u00e0 18 h 00<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc2339 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ddc2339\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kontakt:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5deafb8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5deafb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Workshop Control: <\/strong>support@workshopcontrol.de<\/p><p><strong>Varenox:\u00a0<\/strong>support@varenox.de<\/p><p><strong>Demandes g\u00e9n\u00e9rales: <\/strong>webkontakt@evosec.de<\/p><p><strong>T\u00e9l\u00e9phone<\/strong>: +49 2871 2777 300<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a7e4e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7a7e4e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Teamviewer:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651afe1 elementor-mobile-align-center elementor-button-info elementor-invisible elementor-widget elementor-widget-button\" data-id=\"651afe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/e29xrsk\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pers\u00f6nlich. Kompetent. Direkt erreichbar. Support. Unser Support endet nicht bei der Behebung technischer Probleme. Wir unterst\u00fctzen Sie bei fachlichen und technischen Fragestellungen rund um Workshop Control und Varenox \u2013 schnell, praxisnah und mit einem tiefen Verst\u00e4ndnis f\u00fcr die Abl\u00e4ufe im Autohaus. Viele unserer Support- und Consulting-Mitarbeitenden kennen die t\u00e4glichen Prozesse im Autohaus aus eigener Erfahrung. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3252,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2658","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/pages\/2658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/comments?post=2658"}],"version-history":[{"count":54,"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/pages\/2658\/revisions"}],"predecessor-version":[{"id":8250,"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/pages\/2658\/revisions\/8250"}],"wp:attachment":[{"href":"https:\/\/www.evosec.de\/fr\/wp-json\/wp\/v2\/media?parent=2658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}