{"id":2658,"date":"2021-04-27T08:33:13","date_gmt":"2021-04-27T08:33:13","guid":{"rendered":"https:\/\/evosec.bei-hvd.de\/?page_id=2658"},"modified":"2026-09-14T08:06:53","modified_gmt":"2026-09-14T08:06:53","slug":"support","status":"publish","type":"page","link":"https:\/\/www.evosec.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2658\" class=\"elementor elementor-2658\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99e8141 animated-fast e-flex e-con-boxed e-con e-parent\" data-id=\"99e8141\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-00f621d e-con-full e-flex e-con e-child\" data-id=\"00f621d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f113af elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5f113af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal. Competent. Directly accessible.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a25696 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2a25696\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45d58a3 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"45d58a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOur support doesn\u2019t end with resolving technical issues.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a48d3 elementor-widget__width-initial elementor-fixed elementor-widget elementor-widget-button\" data-id=\"51a48d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjU0NSIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3961b9 e-flex e-con-boxed e-con e-parent\" data-id=\"e3961b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4e1a1 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"8f4e1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">We support you with functional and technical questions regarding <span style=\"color: #ffffff\"><a style=\"color: #ffffff\" title=\"Workshop Control - Platform for the digital aftersales process.\" href=\"\/en\/workshop-control\/\" target=\"_self\"><strong>Workshop Control<\/strong><\/a><\/span> and <a title=\"Varenox - Platform for digital parts management\" href=\"\/en\/varenox\/\" target=\"_self\"><span style=\"color: #ffffff\"><strong>Varenox<\/strong> <\/span><\/a>\u2014 quickly, practically, and with a deep understanding of dealership operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ae4f81 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0ae4f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Many of our support and consultancy staff are familiar with the day-to-day processes at car dealerships from their own experience. This means you don't just receive technical support but have competent points of contact who understand your challenges and provide targeted solutions to your concerns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a9c046 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a9c046\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Highlights<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46261f5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"46261f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Multilingual second-level support<\/li><li class=\"translation-block\">Functional and technical support for <span style=\"color: #ffffff\"><a style=\"color: #ffffff\" title=\"Workshop Control - Platform for the digital aftersales process.\" href=\"\/en\/workshop-control\/\" target=\"_self\"><strong>Workshop Control<\/strong><\/a><\/span> and <a title=\"Varenox - Platform for digital parts management\" href=\"\/en\/varenox\/\" target=\"_self\"><span style=\"color: #ffffff\"><strong>Varenox<\/strong> <\/span><\/a><\/li><li>Support in German, English, French, Spanish and Dutch<\/li><li>Direct processing by experienced product experts<\/li><li>Available Monday to Friday from 07:30 to 18:00<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc2339 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ddc2339\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kontakt:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5deafb8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5deafb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Workshop Control: <\/strong>support@workshopcontrol.de<\/p><p><strong>Varenox:\u00a0<\/strong>support@varenox.de<\/p><p><strong>General\u202finquiries:\u202f <\/strong>webkontakt@evosec.de<\/p><p><strong>Phone<\/strong>: +49 2871 2777 300<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a7e4e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7a7e4e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Teamviewer:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651afe1 elementor-mobile-align-center elementor-button-info elementor-invisible elementor-widget elementor-widget-button\" data-id=\"651afe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/e29xrsk\" target=\"_blank\" rel=\"nofollow noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pers\u00f6nlich. Kompetent. Direkt erreichbar. Support. Unser Support endet nicht bei der Behebung technischer Probleme. Wir unterst\u00fctzen Sie bei fachlichen und technischen Fragestellungen rund um Workshop Control und Varenox \u2013 schnell, praxisnah und mit einem tiefen Verst\u00e4ndnis f\u00fcr die Abl\u00e4ufe im Autohaus. Viele unserer Support- und Consulting-Mitarbeitenden kennen die t\u00e4glichen Prozesse im Autohaus aus eigener Erfahrung. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3252,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2658","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/pages\/2658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/comments?post=2658"}],"version-history":[{"count":54,"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/pages\/2658\/revisions"}],"predecessor-version":[{"id":8250,"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/pages\/2658\/revisions\/8250"}],"wp:attachment":[{"href":"https:\/\/www.evosec.de\/en\/wp-json\/wp\/v2\/media?parent=2658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}